Mission and Vision

Mission Statement

Start Community Bank is and will remain a locally owned, managed and governed bank dedicated to serving businesses, institutions and individuals in New Haven and nearby communities located in New Haven County.

Start Community Bank will deliver competitive products and relationship-based services with a focus on face-to-face service quality and execution with excellence.

Start Community Bank will maintain its promise to our community to be supportive of the neighborhoods and community organizations that work for the benefit of our populations at risk.

Service Values

We value strong customer relationships and will provide personalized service, responsiveness and accessibility in a friendly atmosphere.

We are staffed with experienced professionals that can deliver sophisticated, creative and customized solutions to meet our customer needs.

We foster a work environment that promotes excellence, creativity and professional growth for our employees.

We maintain high ethical and professional standards as we seek to expand our banking franchise.

We are visible and active member of our community.

We operate under sound financial management in order to maintain earnings for future corporate viability and growth.


We’re here to stand up for New Haven.
For people with talent, hopes, and dreams.
Our lives, our families, our community…
Are all connected.
And we know the key to success is simple:
You win. We win.
You thrive. We thrive.
We cannot succeed unless you succeed.
New Haven deserves a bank like this.
Start Community Bank is that bank.
The bank that will rally around, and for, New Haven and you.
The bank that puts you on the path to ‘yes’.
It Starts now. It Starts here.
This is our community.
This is your bank.

path ahead

299 Whalley Avenue, New Haven, CT 06511
p. 203.285.6490